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Whipple Service Champions
Our Mission Statement:
To satisfy every customer, every time, guaranteed, to create lasting relationships,
. . . and to have fun doing it!
Whipple's #1 Value:
Clients First!
Here's how we fulfill that promise:
We respect your time. We provide flexible scheduling and we arrive on time, as promised. We have three scheduling options throughout the day.
We know that you don't expect or want long waits which is why "same day service" is always an option for you. |
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You can count on us to be there for you, 24 hours a day, 7 days a week (including holidays) at no extra charge. We never charge extra for coming out on evenings, weekends or even on holidays, including Christmas!
You will never have to call an answering machine. All calls are answered by a Whipple Service Champion team member, 365 days a year and 24 hours a day.
Each team member is empowered to do whatever is necessary to ensure your 100% satisfaction. Our friendly phone personnel know how valuable your time is and are trained to minimize your wait and always make your experience enjoyable.
You come first so our technicians will never smoke or swear in or around your house.
And, our dress code ensures that each of our technicians will arrive wearing dress slacks, a crisply laundered shirt and shined shoes.
We will keep your house and floors clean as we work. Our technicians wear shoe covers and literally roll out the red carpet on every job. Each van carries three foot by ten foot rubber backed rugs to provide the ultimate protection for your floors.
You can feel confident that we will do the job right, the first time, because we have zero tolerance for poor workmanship or recalls.
We only hire the top 5% in the industry. Each of our technicians is competent, courteous, clean-cut, of high character, highly trained, technically proficient and friendly.
For your safety, we perform extensive, national background checks including criminal, credit and employment before any applicant is invited to join our team. We also randomly drug test our employees to ensure that our workforce stays drug free.
Each of our technicians has extensive technical and client relations training to make sure your experience with us is memorable.
You can count on us to meet your highest expectations because we have SYSTEMS to ensure it.
We make it easy for you to do business with us by arriving promptly and as promised.
You will always know the price up front.
We carefully select only the best parts, equipment and fixtures to stock on our trucks for use in your home. We simply don't stock cheap parts. As a result, you can be sure that you are getting the best in products and service.
You will never buy a lemon from us because you have our exclusive "No Lemons Guarantee." And our long, extended warranties ensure that your job will be done right. We warranty parts and labor for 730 days (two full years) not 30 days like most others!
Our trucks are so well-stocked, chances are will we have all the parts necessary to do your job without going to the supply house, saving you time. But should that occur, we will never charge you to leave the job to chase a part that we don't have on our trucks!
Our technicians are not paid on commission and will never sell you something you don't need or want.
Our furnace and air conditioner tune-ups are guaranteed to extend the life of your equipment and reduce your utility bills by more than the cost of the tune-up. If that isn't the case, we will gladly refund twice the price of the tune-up.
In the event that you do experience a problem, we will send a "super technician" to make sure you end up 100% satisified. By doing what it takes to ensure each customer's complete satisfaction, Whipple Plumbing, Heating and Air Conditioning is welcome in more homes in the Salt Lake City area than any other contractor. We invite you to give us a call.
To understand why we go so far beyond the "extra mile" investing in the extra training and equipmentwe believe necessary to protect your home and familyproperly, please take a moment to view our short 30 second videothat best explains "why we do it"... "and why it matters."
"There's no place like home, there's no place like home, there's no place like home."
~ L. Frank Baum
from The Wizard of Oz
Whipple Plumbing, Heating and Air Conditioning offers you peace of mind. It's the comfort that comes from knowing your equipment is operating safely and effectively. We help you save money on your fuel and water bills. We can even provide relief to those who suffer with allergies and those concerned with the quality of the air they breathe.
This site is specifically designed to help you become an informed consumer when it comes to your home's plumbing, heating and cooling systems. Please take and minute and explore. Not only will you learn how these systems work, but also how to shop smart and protect your investment. If you're not sure where to find help with a specific question, try our site's Search Engine. And, don’t miss the 'Answers and Information' section on our menu to learn more about your home's comfort systems and some simple things you can do to save money and get the most from them.
If you're curious about what's new in home comfort, here are a few pages you might want to visit:
 If you're interested in replacing your old, outdated--and probably inefficient--heating or cooling system, check out how we assure your satisfactionwhen you choose us.
If you're tired of having uncomfortable roomsthat are either 'too hot' or 'too cold' this page is for you.
Learn how you can save money through our Heating & Cooling Maintenance Plans.
Curious about what's inside your home's ductwork? Here's an informative page to help you decide if duct cleaning is for you.
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